Diploma of Leadership and Management

 BSB51915 – Diploma of Leadership and Management

Work places are now demanding an increased focus on quality, customer service and world competitive performance. Team leaders are now responsible for empowering, facilitating and developing team co-operation and reporting to senior management.

Diploma of Leadership and Management – Course Outline (PDF Printable version)

Who should attend :
• First level manager/supervisors
• Small Business owners
• Team leaders
• Co-ordinators
• Office and administrative managers
• Other individuals holding positions of responsibility

Why should you attend :
• A great opportunity to develop a range of skills required of Managers in an economic environment
• Develop a clear understanding of the role of Managers
• Develop an understanding of the strategic role of the Manager assisting their organisation
• Develop the ability to manage people, information and financial resources to achieve business objectives in a team-based environment.
• A great networking opportunity.

Your Investment ?
Your training day is interactive – encouraging group discussion and sharing of experiences.
As a student, you receive :
• Participant Workbook
• Facilitator Support and Access
• Nationally Accredited and Recognised Diploma in Human Resources Management

Duration : 1 day per month
Time : 8:30 am to 4:30 pm
Investment : $445 per unit or $3,500 full qualification, Includes all training manuals 

At Darwin Human Resource & Computer Academy we recognise that all participants have their own work and personal commitments, therefore we have scheduled the course over a ten month period providing sufficient time to attend to each of the unit assignments.

Content

Manage quality customer service—BSBCUS501 (Elective):
– Plan to meet internal and external customer requirements
– Ensure delivery of quality products and services
– Monitor, adjust and review customer service

Manage operational plan —BSBMGT517 (Core) :
– Develop operational plan
– Plan and manage resource acquisition
– Monitor and review operational performance

Manage budgets and financial plans – BSBFIM501 (Elective)  :
– Plan financial management approaches
– Implement financial management approaches
– Monitor and control finances
– Review and evaluate financial management processes

Lead and manage team effectiveness—BSBWOR502 (Core) :
– Establish team performance plan
– Develop and facilitate team cohesion
– Facilitate teamwork
– Liaise with stakeholders

Develop and manage performance-management processes—BSBHRM512 (Elective):
– Develop integrated performance-management processes
– Facilitate the implementation of performance-management processes
– Coordinate individual or group learning and development

Lead and manage effective workplace relationships—BSBLDR502 (Core):
– Manage ideas and information
– Establish systems to develop trust and confidence
– Manage the development and maintenance of networks and relationships
– Manage difficulties to achieve positive outcomes

Manage workforce planning—BSBHRM513 (Elective) : 
– Research workforce requirements
– Develop workforce objectives and strategies
– Implement initiatives to support workforce planning objectives
– Monitor and evaluate workforce trends

Facilitate continuous improvement—BSBMGT516 :
– Lead continuous improvement systems and processes
– Monitor and adjust performance strategies
– Manage opportunities for further improvement

Build and sustain an innovative work environment—BSBINN502 (Elective):
– Lead innovation by example
– Establish work practices that support innovation
– Promote innovation
– Create a physical environment which supports innovation

Manage risk—BSBRSK501 (Elective):
– Establish risk context
– Identify risks
– Analyse risks
– Select and implement treatments

Ensure a safe workplace—BSBWHS501 (Elective):
– Establish a WHS management system in a work area
– Establish and maintain effective and compliant participation arrangements for managing WHS in a work area
– Establish and maintain procedures for effectively identifying hazards, and assessing and controlling risks in a work area
– Evaluate and maintain a work area WHS management system

Develop and use emotional intelligence—BSBLDR501 (Core):
– Identify the impact of own emotions on others in the workplace
– Recognise and appreciate the emotional strengths and weaknesses of others
– Promote the development of emotional intelligence in others
– Utilise emotional intelligence to maximise team outcomes

DLAM