Business Writing

BSBWRT401 – Write complex documents – Nationally Recognised & Accredited Training

Business Writing – Course Outline (PDF printable version)

General Information

Duration: 1 day, 8:30am – 4:30pm
Cost: $445 GST-Exempt, Includes training reference manual
Who should attend ?
Anyone who regularly writes letters, memos or reports in the workplace.

Content

Section 1: Planning and Preparation
• Deciding on your purpose
• Identifying your audience
• Understanding the needs of the audience
• Gathering information
• Planning your content
• Deciding what to include

Section 2: Structuring Business Documents
• Letters
• Memorandums
• Reports
• Manuals

Section 3: Your Writing Style
• Common mistakes in business writing
• Writing in plain English
• Reading between the lines
• Choosing a style
• Selecting a tone
• Writing for clarity and impact
• Grammar and punctuation
• Editing your draft document

Section 4: Presenting Your Information
• Common presentation mistakes
• Tips on increasing readibility
• The layout of your document
• Font styles & sizes
• Using visuals